Welcome to SkinMD

A two-minute tour of the portal, the dashboard, and the admin console, and how the three fit together.

Sign in and your profile

Sign in with email and password, finish the profile checklist, and update display name and password.

Your first patient chart

Create a patient, open the chart, and understand the tabs (visits, encounters, assessments, conditions, share).

Creating and editing a patient

Required fields, edit restrictions, and how patient records are scoped to the creating clinician.

Searching and filtering the patient list

Use the search field, the filters in PatientFilters, and the doctor filter to find a chart quickly.

Reading the patient header

Demographics, last visit, current conditions, and the share button — what every field means.

Writing an encounter note

Create an encounter from a visit, write the note, sign it, and add an addendum if you need to amend it.

AI-assisted assessments

How the SkinMD Lens pre-read produces differentials, confidence scores, and ICD-11 suggestions for a photo.

The diagnosis review flow

Accept or reject a Lens suggestion, attach an ICD-11 code, and create a condition that is tracked across visits.

Attaching ICD-11 codes to a condition

Search the ICD-11 catalog, pick the most specific code, and understand how codes appear in the patient’s record.

The conditions timeline

Read the longitudinal view of a patient’s conditions, severity history, recurrence count, and follow-up cadence.

Issuing a share link

Open the Share tab, set an expiry, and send the signed URL to the patient.

Tracking and revoking share links

See every issued link, every view, and revoke a link before it expires.

The platform-wide share token list

Admins: see every share token in the clinic, filter by status, and revoke tokens in bulk from the platform screen.

Managing doctors

Invite, deactivate, and re-invite clinicians. Set roles and remove seats.

Managing patients

Read the clinic-wide patient list, reassign ownership, and audit recent activity.

Active sessions and the platform screen

See who is currently signed in, revoke sessions, and read device details for every active session.

Account settings

Update your display name and password from the admin console settings page.

Plans and what is in each

Free, Pro, Clinic, and Enterprise — features, seat limits, and how the upgrade flow works.

Generating a superbill

Export a CPT + ICD-11 superbill for a visit, ready to send to insurance or the patient.

The async teledermatology queue

Clinic plan: review a remote patient’s case and respond within 48 hours.

Enterprise: SSO, HL7, and on-prem

What is in the Enterprise plan, what the sales motion looks like, and how the BAA works.

I can't sign in

The four most common sign-in failures and how to recover from each.

A share link does not open for the patient

Why a share link might 404 or refuse to render, and what to do about it.

Account recovery and admin actions

What a clinic admin can do when a clinician is locked out or has lost access.