ClinicianPlans & billing
The async teledermatology queue
Clinic plan: review a remote patient’s case and respond within 48 hours.
3 min readUpdated 2026-09-14
The async teledermatology queue lets one clinician in your clinic send a case to another for review without scheduling a real-time visit. The reviewing clinician responds within 48 hours with a written assessment.
Sending a case to the queue
- 1Open the patient chart and click “Send to telederm”.
- 2Pick a reviewer from the dropdown. Only Clinic-plan clinicians are listed.
- 3Add a short clinical question.
- 4Click Send. The case appears in the reviewer’s queue.
Reviewing a case
- 1Open the teledermatology queue from the dashboard.
- 2Pick a case to review.
- 3Read the photos and the clinical question.
- 4Write your assessment and click Send. The case moves to your completed list.
The 48-hour turnaround is a service-level target, not a hard limit. The queue shows the average review time across your clinic on the dashboard.
Need more help?
Email support@skindmd.com or open a chat from the portal during clinic hours.